Logentries Identifies Top 5 Most Common Ways of Using Log Data for Performance Management

Research team unlocks application and system performance patterns from global community of over 25,000 users

June 5, 2014

Boston, Massachusetts (June 5, 2014) – Logentries, a leading SaaS service for log management and real-time analytics, today announced community-based insights identifying the top five most common ways that log data is used for monitoring and analyzing system performance. The Logentries research team looked across more than 25,000 log management and analytics users, tracking more than 200,000 shared patterns, and identified the top five areas that are most frequently analyzed for performance-related issues. Through the sampling and anonymized analysis of common behaviors and trends across this global community, Logentries is providing its community of users with valuable insight and best practices to proactively use real-time log data for performance management across their systems and applications.

“Log data has become a very useful data source for us to track system performance at Identropy,” said Christopher Hydak, Vice President, Information Security Officer, Identropy. “In the past, we needed many different tools to get this level of insight, but now we are tracking it all with log data and getting a deeper level of visibility into our performance.”

In recent research across its global community of more than 25,000 users, the Logentries team recognized trending log patterns specifically used to monitor and troubleshoot application and system performance issues. The top five pattern categories for performance monitoring included:

  • Slow Response Times: Response times are one of the most common and useful performance measures that are available from your log data. They give you an immediate understanding of how long a request is taking to be returned.
  • Memory Issues and Garbage Collection: Out-of-memory errors can be catastrophic when they occur as they often result in an application crashing due to lack of resources.
  • Deadlocks and Threading Issues: Deadlocks can occur in many shapes and sizes and can have negative effects when they occur – from bringing your system to a complete halt to simply slowing it down.
  • High Resource Usage (CPU/Disk/ Network): In many cases, lower system performance may not be a result of any major software flaw, but can be a simple case of system load increasing without increasing resources available to manage the additional demand.
  • Database Issues and Slow Queries: One of the most common areas for slow system performance can be a result of long-running database queries. Once identified, these queries can be optimized for significant performance improvements. Setting acceptable thresholds for query time and reporting on anything that exceeds these thresholds can help you quickly identify when your users experience is being effected.

“While log data has long been used for security, compliance, and debugging in development, we are seeing more and more customers turn to Logentries for performance management,” said Andrew Burton, CEO and President, Logentries. “Logs provide a view of what is happening across your entire system and applications, from every layer of your software stack and from every device. Logs provide the answers to tough performance questions that can significantly impact your business.”

Logentries provides the easiest-to-use, cloud-delivered log management and analytics service to teams and companies of all sizes. Logentries offers real-time dashboards views into system and application performance; with easy drill-down to the log data to know exactly what is happening across servers, applications, and users.

The free Logentries service includes:

  • Visualized search
  • Real-time alerting
  • Custom event tagging
  • LiveTail
  • Unlimited users
  • And, up to 4GB free with the new referral program.

More detailed information on each common pattern for performance tracking and examples can be found on the Logentries documentation pages. To learn more, or to sign up for the free Logentries service today visit https://logentries.com/quick-start/.

The Logentries Community and Data Privacy
The Logentries community is supported directly by the applied research and advanced engineering efforts of the Logentries team, including contributions from Trevor Parsons Ph.D., Viliam Holub Ph.D. and Benoit Gaudin Ph.D., as well as the more than 35,000 global users of the Logentries service. Information collected through our service is anonymous and aggregated at a statistical level for the use of improved service delivery; the creation and publication of benchmarks or comparative performance metrics; and value-added services for the Logentries community. Logentries maintains all customer and application data in a secure facility protected by industry standard security, encryption and data protection controls at the application, data, and infrastructure level. More information on Logentries’ security practices can be found at https://logentries.com/doc/security/.

About Logentries
Logentries is a leading SaaS-delivered log management and log analytics service, making business insights from machine-generated log data simply accessible to development, IT and business operations teams of all sizes. While traditional log management and analytics solutions require advanced technical skills to use, and are costly to set-up, Logentries provides a simply accessible alternative for managing huge amounts of data, visualizing insights that matter, and sharing that information across its global user community. With more than 35,000 users in over 100 countries, Logentries is processing billions of events every day. To sign up for the free Logentries service, visit logentries.com.

Media Contact

Rachel Adam
Rapid7, Senior PR Manager
press@rapid7.com
+1 (857) 415-4443

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